Privacy Policy — jl62 Casino Philippines

01 Introduction

jl62 ("we," "us," "our," "the Company") is committed to protecting the privacy and personal data of all users of the jl62 platform, accessible at jl62.net ("the Platform"). This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).

This Privacy Policy applies to all personal data collected through the jl62 Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and any other use of jl62 services. It applies to all registered players, prospective players, and visitors to the Platform.

By accessing or using the jl62 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must discontinue use of the Platform immediately.

02 Data We Collect

jl62 collects the following categories of personal data:

2.1 Identity & Contact Data

• Full legal name;
• Date of birth and age verification documents;
• Residential address (including city, province, and postal code);
• Email address and mobile phone number;
• Government-issued identification documents (e.g., Philippine passport, PhilSys National ID, SSS ID, driver's license).

2.2 Financial Data

• GCash or PayMaya account details (mobile number only — we do not store PINs or passwords);
• Bank account details for withdrawal processing (account name and number);
• Transaction history including deposits, withdrawals, and wager records.

2.3 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the Platform;
• Login timestamps and access logs.

2.4 Communications Data

• Records of your communications with jl62 customer support via live chat or email;
• Feedback, complaints, and dispute records.

03 How We Collect Data

jl62 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting customer support;
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering screening services; payment confirmation data from GCash, PayMaya, and banking partners.

04 How We Use Your Data

jl62 uses your personal data for the following purposes:

• Account management: To create, verify, maintain, and secure your jl62 account;
• Transaction processing: To process deposits, withdrawals, and wager settlements accurately and securely;
• Regulatory compliance: To fulfill our obligations under PAGCOR regulations, the Data Privacy Act of 2012, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws;
• Identity verification: To verify your age (21+), identity, and source of funds as required by KYC and AML regulations;
• Customer support: To respond to your enquiries, resolve disputes, and improve our service quality;
• Responsible gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits and self-exclusion;
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other illegal conduct;
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the jl62 Platform;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent and subject to your right to opt out at any time.

05 Legal Basis for Processing

jl62 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management and transaction processing;
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, NPC requirements, and other applicable Philippine laws;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent.

06 Data Sharing & Disclosure

jl62 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• PAGCOR and regulatory authorities: As required by our operating licence and applicable Philippine law;
• Law enforcement and government agencies: Where required by court order, legal process, or statutory obligation, including under the AMLA;
• KYC and identity verification providers: To verify your identity and age in compliance with regulatory requirements;
• Payment processors: GCash, PayMaya, and Philippine banking partners, solely to process your financial transactions;
• IT and security service providers: Third-party providers who assist in operating, maintaining, and securing the jl62 Platform, under strict data processing agreements;
• Professional advisers: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

All third parties with whom jl62 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to jl62.

07 Cookies & Tracking Technologies

jl62 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use the Platform .

7.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login state.
• Analytics cookies: Help us understand how players use the Platform so we can improve performance and user experience.
• Marketing cookies: Used only with your consent to deliver relevant promotional content within the jl62 Platform.

You may manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the jl62 Platform.

08 Data Retention

jl62 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC documents: Retained for the period required by PAGCOR regulations and the AMLA, typically five (5) years from the end of the business relationship;
• Customer support records: Retained for three (3) years from the date of the interaction;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures.

09 Data Security

Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jl62 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl62 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.

10 Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl62:

• Right to be informed: The right to know what personal data jl62 collects and how it is used — as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data jl62 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11 Children's Privacy

If jl62 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jl62 Platform, please contact us immediately using the details in Section 14.

12 Third-Party Links

The jl62 Platform may contain references to third-party services such as payment providers. jl62 is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of jl62.

13 Changes to This Policy

jl62 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this document. Your continued use of the jl62 Platform following any update constitutes your acceptance of the revised Privacy Policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the jl62 Platform

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by jl62.